At Shree Satrangi, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, browse our products or place an order with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or purchase products from Shree Satrangi, we may collect the following information:

  • Full name
  • Mobile number and WhatsApp number
  • Email address
  • Billing and shipping address
  • City, state and PIN code
  • Order and purchase details
  • Payment-related information
  • Product preferences and shopping activity
  • Information you provide when contacting our customer support team
  • Device, browser and website usage information

We only collect information that is reasonably required to provide our products and services and improve your shopping experience.

2. How We Use Your Information

The information we collect may be used to:

  • Process and deliver your orders
  • Confirm purchases and payments
  • Provide order updates and shipping information
  • Respond to your questions and customer support requests
  • Improve our website, products and services
  • Personalise your shopping experience
  • Inform you about new arrivals, collections, offers and promotions, where permitted
  • Prevent fraudulent, unauthorised or suspicious activities
  • Maintain website security and functionality
  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by secure third-party payment service providers.

Shree Satrangi does not intentionally store complete card, banking or other sensitive payment credentials on its own servers. Payment information is handled according to the security and privacy practices of the applicable payment gateway.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality and provide a better shopping experience.

Cookies may help us:

  • Remember your preferences
  • Keep products in your shopping cart
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant content and offers

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment gateway providers
  • Delivery and logistics partners
  • Website hosting and technology service providers
  • Customer support and communication services
  • Analytics and security service providers

These parties may access information only to the extent necessary to perform their services.

We may also disclose information when required by applicable law, legal proceedings, government authorities or to protect the rights, safety and security of Shree Satrangi, our customers or others.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete and maintain records of your orders
  • Provide customer support
  • Meet business and accounting requirements
  • Resolve disputes
  • Prevent fraud and misuse
  • Comply with applicable laws and regulations

When information is no longer required, it may be securely deleted or anonymised where appropriate.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms or other external services.

Shree Satrangi is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Marketing Communications

If you have provided your contact information and permitted us to communicate with you, we may send information about:

  • New Arrivals
  • Sarees
  • Blouses
  • Fashion Accessories
  • New Collections
  • Special Offers and Sale
  • Festive and seasonal collections

You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option where available.

10. Children’s Privacy

Our website is intended for general users and is not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of certain personal information
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications
  • Raise concerns regarding the handling of your personal information

To exercise applicable rights or ask questions about your information, please contact us using the details below.

12. Changes to This Privacy Policy

Shree Satrangi may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date. We encourage you to review this page periodically.